Booking Information
For any Spa related information, guidance or securing your spot at the Spa, please call us directly on (+356) 2289 4482 or if staying with us at the hotel, contact us through extension 4482 Alternatively, you can visit the Spa Consultation Desk located at Level 4 from Lifts C or D, where you will be guided through our selection of treatments.
Medical Conditions
If you have undergone any surgery within the past 6-months, suffer from any medical condition, allergies, recently got tattooed, are pregnant or recently gave birth, please advise us at the time of booking.
Sauna
This is free of charge to our guests. Please bring along your swimwear for your sauna session.
Payment
All services booked must be prepaid or guaranteed through your room account, at the time of booking, either directly at the Spa Consultation Desk or at the Hotel’s Front Desk.
Cancellation Policy
We require a 24-hour notice to cancel your reservation without charge. You will be reimbursed 50% of the charge paid, if you cancel within 24-hours of your scheduled time, whereas you will receive no reimbursement at all, if you fail to show up.
Arrival
Spa guests are advised to arrive 15-minutes prior to their appointment, allowing ample time for the completion of a detailed spa consultation form, ensuring that the treatments booked, are the most ideal for you. For your safety and comfort, we suggest that you do not bring along with you to the Spa, jewellery and valuables.
Discretion
To maintain a peaceful atmosphere, we kindly ask you to turn off your cell phone and any other electronic devices, keeping also conversations at a whisper, while at the Spa. Out of respect to other Spa guests, young children are not allowed to accompany their family members at the Spa, while adequate attire is required at all times.
Gratuities
Gratuities are not added automatically to the Spa service booked, however, these remain very highly appreciated.